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Cookie Policy

Last updated: December 1, 2024

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They contain information about your browsing preferences and help us recognize you when you return to our site. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

We use cookies to improve your browsing experience, personalize content, analyze traffic, and enhance security. By using Mailfra, you consent to our use of cookies as described in this policy.

Types of Cookies

Different types of cookies serve different purposes on our website:

Session Cookies

These are temporary cookies that are deleted when you close your browser. They help us keep track of your activity during a single browsing session, such as items in your shopping cart or form data you've entered.

Persistent Cookies

These cookies remain on your device for a longer period, even after you close your browser. They help us remember your preferences and login information on future visits.

First-Party Cookies

Set directly by Mailfra, these cookies are used to store your preferences and enhance your experience on our platform.

Third-Party Cookies

Set by other websites and services we use (like analytics providers), these cookies help us understand how you use our site and improve our services.

Cookies We Use

Here is a detailed list of the cookies we use on Mailfra:

Cookie NamePurposeDuration
session_idMaintains your user session and login statusSession
preferencesStores your theme, language, and display preferences1 year
analytics_idTracks anonymous usage patterns to improve our service2 years
csrf_tokenSecurity cookie to prevent cross-site request forgery attacksSession
remember_meAllows "Remember Me" functionality for login30 days
cookie_consentRecords your cookie consent preferences1 year

Third-Party Cookies

We use the following third-party services that may set their own cookies:

Google Analytics

We use Google Analytics to understand how users interact with our website and to improve our services. Google Analytics sets cookies to track page views, bounce rate, and user behavior.

Cookie: _ga, _gid, _gat

Stripe Payments

When you make a payment through Stripe, Stripe may set cookies for payment processing and fraud prevention.

Purpose: Payment processing and security

Hotjar

We use Hotjar to collect user feedback and understand how users interact with our website through heatmaps and session recordings (with consent).

Cookie: _hjid, _hjIncludedInSessionSample

How to Manage Cookies

You have full control over cookies on your device. Here's how you can manage them:

Browser Settings

Most browsers allow you to refuse cookies or alert you when a cookie is being set. Here's how to manage cookies in popular browsers:

  • •Chrome: Settings → Privacy and security → Cookies and other site data
  • •Firefox: Settings → Privacy & Security → Cookies and Site Data
  • •Safari: Preferences → Privacy → Cookies and website data
  • •Edge: Settings → Privacy → Clear browsing data

Cookie Consent Manager

You can manage your cookie preferences at any time by clicking the "Cookie Preferences" button in the footer of our website or accessing your account settings.

Opt-Out of Third-Party Cookies

You can opt out of third-party cookies from specific providers:

  • •Google Analytics: Install the Google Analytics Opt-out Browser Add-on
  • •Hotjar: Visit hotjar.com/opt-out to disable Hotjar tracking

California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding cookies and personal information:

  • •Right to Know: You can request what personal information we collect, including cookie data
  • •Right to Delete: You can request that we delete personal information we've collected
  • •Right to Opt-Out: You can opt out of the sale or sharing of your personal information
  • •Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Email:privacy@mailfra.com

Address:548 Market Street, Suite 42, San Francisco, CA 94104